How to contact us
Because of the huge number of enquiries we get, we can only give free technical help and consumer advice through published replies – we cannot take phone calls or answer letters personally.
For instant technical help, call our Helpline on 0906 466 4466; it costs £1.50 per minute.
For the Letters, No Problem, and Consumeractive pages, please use the email addresses below or write to: Computeractive, VNU Business Publications, 32-34 Broadwick Street, London W1A 2HG.
Key email addresses
When contacting us, please use these email addresses. Sorry, but we can only give personal replies to subscription enquiries.
Subscriptions: subs@computeractive.co.uk
Letters page: letters@computeractive.co.uk
Technical help: noproblem@computeractive.co.uk
Consumer problems: consumeractive@computeractive.co.uk
Email test: test@computeractive.co.uk
Press releases: news@computeractive.co.uk
Subscriptions, back issues and binders
For discounted subscriptions (£23.40) in UK), call 01858 43881. For back issues and binders, call 01753 681483. To order your subscription by post, send a cheque
(payable to VNU Business Publications Ltd) to: Computeractive, FREEPOST MID17513, Market Harborough LE87 4HX (no stamp required). To order online,
visit www.webstore.computeractive.co.uk. For subscriptions quieries, visit: www.subscriptions.co.uk/help/vnu or call 01858 438881.